Technical Notes
Case Studies
- Gagasi Radio Case Study-Broadcast Solutions integration
- Intel Case Study – Far South Networks heads North
- SABC Call Centre Case Study – VVM Attorneys
- ER24 Case Study – Emergency Services
- Smart Village Case Study – Locally designed telephony platforms prove their worth
- WP Blood Transfusion Service – Connectivity and enhanced telecommunications
White Papers
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Product Reviews
- Far South Networks Com.X vs Mitel MiOffice IP PBX – Product Comparison (2014)
- Com.X plus VIBE – Technology review and benefits
- Comparing Com.X to 3rd party Open Source Implementations
- Far South Networks vs Xorcom – Technology, product comparison (2010)
Developer Wiki
XCT Technical Blog
The blog spot for all Com.X Certified Techncians (XCT) and technical enthusiasts.
Visit for regular technical notes, how-to’s, expert knowledge and other information related to the Com.X and Comma iTA product range.
IP Phone auto-provisioning spreadsheet
Legacy Technical Notes
- How to perform a software upgrade (software assurance) to a PBX or Gateway device
- How to set an announcement e.g a holiday message on a Com.X IP PBX
- How to respond to electricity load shedding – Installing and monitoring UPS’s on a Com.X IP PBX
- How to safely extend PBX services to remote sites using VPN security
- VLAN management of IP Phones
- How to set up Campon Callback
- Com.X and AMI Interoperability guide
- How to implement secure connections between Com.X devices using a VPN
- How to load MP3 files to automatically update Music on Hold Automatic Upload
- How to provision Yealink and Polycom phones from a spreadsheet configuration data
Legacy White Papers
- Call Notification Alert for Wanderbox and Com.X PBX’s (Com.X-Call Info Popup User Manual-1.4)
- How to use a template spreadsheet to configure extensions and SIP handsets
- Use cases for Com.X Router/Firewall installations
- How to use DISA to support Remote Users on the Com.X IP PBX
- Secure CDR and Call Recording retrieval for Com.X and Wanderbox IAG and PBX devices (comx-http-cdr-1.6)
- How to use “Budget Trunks” feature to allocate available monthly call minutes per month to a Com.X PBX
- How to use the “HTTP Dialer” feature to initiate a “click to dial” function from within your CRM web application
- How to initiate outbound calls using MS Outlook or other TAPI compatible applications